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Change Requests

IT and Security

Prompt

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Create a category for IT change requests, system changes, configuration updates, release requests, deployment approvals, change review emails, and messages where someone wants a planned technical change made. Include changes to applications, infrastructure, permissions, integrations, or settings. Do not include support incidents unless they require a planned change.

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Need help creating your own categories?

We can help you set up categories that match how your team works. If you’re not sure what to create, or how to word your category prompts, talk to us and we’ll help you get started.

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